How We Handle Your Information

01 About This Privacy Policy

This Privacy Policy explains how SOLVINTAL collects, uses, stores and protects personal information when you visit our website, contact us, use our website features or otherwise interact with SOLVINTAL.

By using our website, you acknowledge the practices described in this policy.

02 Information We May Collect

The information we collect depends on how you interact with SOLVINTAL.

Information You Provide

You may choose to provide information such as:

• Your name
• Email address
• Phone number
• Company or organization
• Job title
• Project, hiring or business requirements
• Messages or information submitted through contact forms
• Information shared through our website chatbot
• Any other information you voluntarily provide to us

Please avoid submitting confidential, sensitive or unnecessary personal information through our website unless it is required for your enquiry.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Referral source
• Approximate location based on technical information
• Time spent on the website
• Interactions with pages, buttons and website features

This information helps us understand how our website is used and how it can be improved.

03 How We Use Information

SOLVINTAL may use information to:

• Respond to enquiries and requests
• Understand your technology, talent or business requirements
• Communicate with you about potential projects or partnerships
• Arrange meetings and follow-up conversations
• Provide and improve our services
• Operate, maintain and improve our website
• Understand website performance and visitor behaviour
• Improve the relevance and usability of our content
• Protect our website and systems from misuse or security threats
• Maintain appropriate business and administrative records
• Comply with applicable legal or regulatory obligations

We aim to collect and use only the information reasonably necessary for these purposes.

04 Cookies and Website Analytics

SOLVINTAL may use cookies and similar technologies to support website functionality, understand how visitors interact with the website and improve the overall experience.

These technologies may help us understand information such as which pages are visited, how visitors move through the website and which interactions are most useful.

Where required, you may be given options to manage your cookie preferences.

You can also manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

05 SOLVINTAL Chatbot

Our website may include a SOLVINTAL chatbot designed to help visitors find information about our company, services and ways of working.

If you interact with the chatbot, we may process:

• The questions you submit
• Information you voluntarily include in your messages
• Basic interaction data needed to operate and improve the feature

The chatbot is intended for general SOLVINTAL-related enquiries.

Please do not submit passwords, payment information, confidential business information or other sensitive personal information through the chatbot.

06 How We Share Information

SOLVINTAL does not sell your personal information.

We may share limited information where reasonably necessary with service providers that support our website, communications, analytics, hosting, security or business operations.

We may also disclose information when reasonably necessary to:

• Comply with applicable law or legal process
• Protect the rights, property or security of SOLVINTAL, our clients or others
• Investigate suspected fraud, misuse or security incidents
• Support a legitimate business transaction such as a merger, acquisition or restructuring

Where third parties process information on our behalf, we expect them to handle it appropriately and only for the relevant purpose.

07 International Data Processing

SOLVINTAL works with businesses internationally.

As a result, personal information may be processed or stored in countries different from the country in which you are located.

Where appropriate, we take reasonable steps to ensure information is handled consistently with applicable privacy and data protection requirements.

08 How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legitimate business, contractual, security, accounting and legal requirements.

Retention periods may vary depending on the type of information and the nature of your interaction with SOLVINTAL.

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it.

09 How We Protect Information

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, loss or disclosure.

However, no website, network or electronic transmission can be guaranteed to be completely secure.

You should also take appropriate precautions when sharing information online.

10 Your Privacy Choices and Rights

Depending on where you are located and the laws that apply, you may have rights regarding your personal information.

These may include the ability to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of certain information you provided to us
• Opt out of certain communications

Some rights may be subject to legal exceptions or verification requirements.

To make a privacy-related request, contact us using the details below.

11 Marketing Communications

If you choose to receive communications from SOLVINTAL, we may contact you about relevant services, insights, company updates or opportunities.

You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided, where available, or by contacting us directly.

We may still send necessary administrative or service-related communications where appropriate.

12 Third-Party Websites

Our website may contain links to third-party websites or services.

SOLVINTAL is not responsible for the privacy practices, content or security of websites operated by other organizations.

We recommend reviewing the privacy policy of any third-party website you choose to visit.

13 Children's Privacy

SOLVINTAL's website and services are intended for businesses and professional users and are not directed toward children.

We do not knowingly seek to collect personal information from children through our website.

If you believe a child has provided personal information to us, please contact us so we can review the matter.

14 Changes to This Policy

We may update this Privacy Policy as our website, services, technologies or legal obligations evolve.

When changes are made, the updated version will be published on this page with a revised effective date.

We encourage visitors to review this policy periodically.